Your questions

Does any of
this sound familiar?

The situations we meet most often in small and medium-sized businesses, and how we solve them with digitalisation, automation and AI.

The ibx Core is our package of services. It brings three things together: first a thorough analysis of how you work, then the improvement of your processes, and out of that a tailored solution that makes day-to-day work noticeably more efficient.
An AI phone assistant answers calls, handles routine questions around the clock, schedules callbacks and creates records automatically. Your team is only needed for the cases that genuinely need a person. No call is lost and you get your day back.
We automate the recurring routine: reading documents, transferring data, processing applications, producing reports. Your team can concentrate on customers and projects again instead of busywork. We start where most time is lost.
We connect your existing programs or bring them together in one central dashboard. All the important information sits in one place and the constant switching between tools stops. We connect the software you already have rather than replacing it.
Figures, utilisation and open tasks in real time, in one place. You can see where your business stands at any time without piecing several lists together. Decisions then rest on numbers rather than gut feeling.
Shifts, appointments and absences run in one system. Staff request leave and report sick digitally, hours are recorded automatically and prepared for payroll. That saves noticeable admin time every week.
What usually costs time is that shifts, availability, leave and sick notes run on paper, spreadsheets and word of mouth. In one system you plan shifts with a click, see availability and qualifications at a glance and spot gaps immediately. Staff enter their preferences and absences themselves, hours are recorded automatically and prepared for payroll. Hours of planning become a matter of minutes.
Documents are captured digitally, filed and found again immediately, with digital signatures and clear approvals. Nothing gets lost and nothing has to be requested twice.
Incoming applications and enquiries are captured, sorted and forwarded to the right place automatically. Every contact gets a timely reply and nothing slips through the net.
That is exactly what the first conversation is for. We look at your daily routine, find the biggest time sink and start with a manageable first step rather than a major project. Beforehand you can click through our demo systems or put together your own road map in a few minutes.
We build exactly the solution you need, piece by piece, not an oversized system. Much of it pays for itself within a few weeks through the time saved. There are also German public funding schemes for digitalisation consulting, which we check together with you.
AI does not replace good people, it takes the tedious routine off them. We involve your team from the start so that the solution lands in daily work and is accepted. The result is less frustration and more time for what matters.
Yes, at any time. The AI decides nothing over your head, it prepares, proposes and takes on routine. Approval stays with you and your team. You decide what runs automatically and what a person checks first. That keeps you in control at all times.
Your data belongs to you. We set the systems up so that your documents sit where you want them, on your own accounts or servers, separated from anyone else and in line with the GDPR. You decide who has access to what and keep full control of your data.
Yes. The ibx Core can prepare orders automatically from stock levels and sales, and it supports you with stocktaking. The system also flags an unusual event coming up, for instance a function for which you will probably need to buy more. Prices can be checked against suppliers, and delivery notes are matched with invoices automatically.
On data protection every business has its own requirements and starting position. We build solutions right up to complete data protection: on request the AI runs on your own servers with no communication to the USA, the servers are located in Germany and your databases stay in Germany too. Exactly as you need it.
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